商品标错价,店家要负责

你有没有这样的经历:在货架上看到一样商品的标价和结账时不一致,最后多花了钱,感觉血亏一笔?其实,早在2002年,政府部门Competition Bureau就出台了Scanner Price Accuracy Voluntary Code。简言之,要求店家对标错价的商品1)实价不超过$10的,白送;2)实价超过$10的,减$10出售。当你在实体零售店发现标错价的情况时,应第一时间与store manager交涉,捍卫自身权益。

原文:http://www.cbc.ca/news/canada/nova-scotia/scanner-sale-price-errors-1.3994752?cmp=rss

Have you ever bought an item on sale, only to get to the checkout and be charged the full price?

Depending on the store and the cost of the item, you could be entitled to get it free under the Scanner Price Accuracy Voluntary Code.

The code was implemented in 2002, when bar code scanning was introduced in response to consumer concern over wrong charges. It’s endorsed by the Competition Bureau, and was put in place through the joint efforts of retail associations and the Retail Council of Canada, which manages it.

Under the code, which applies in participating stores, if the scanned price of an item is higher than the price shown on the shelf or advertised by the store, for instance, the customer is entitled to receive any item $10 or less for free. Anyone with an item costing more than $10 would get a discount of $10 off the sale price.

The code does not apply to individually ticketed items and is in place only at participating stores.

And be aware that not all stores using the code may automatically give you the item free, so you may have to remind cashiers.

Consumer awareness ‘fairly low’

The Retail Council of Canada acknowledges not everyone knows about the code.

“I think consumer awareness is fairly low,” Greg Wilson told CBC News in a phone interview, adding often, store employees pick up the discrepancy.

“My experience is if you go and speak to employees in fairly large grocery stores, that awareness is very high,” he said. “In fact, often the code is applied by the person manning the sales point with or without consumer knowledge. What will happen is the item will scan incorrectly, and the staff member will notice it and apply the code at that point.”

Many major retailers honour code

Wilson said a small number of merchants across the country subscribe to the code, but they are fairly large merchants, so represent a large percentage of the transactions.

Seven thousand stores in Canada. except in Quebec, have committed to adhering to the code. Quebec stores comply with a similar code under its Consumer Protection Act. The stores include Walmart, Shoppers Drug Mart, Lawtons, Costco, Toys “R” Us, Sobeys and Loblaws.

The full list of stores can found on the retail council’s website.

Fine print

If you buy five incorrectly priced items, the store is only required to provide one free, but must charge the sale price for the others.

Anyone not satisfied with a cashier’s decision regarding application of the code at a participating store should first speak to the store manager or supervisor, and if you aren’t satisfied then, you may register a complaint with the Scanner Price Accuracy Committee (1-866-499-4599).

Wilson said the number of complaints and valid complaints has dropped over the years.

“Ninety-two per cent of calls are not valid scanner code complaints,” he said. “That tells me there are a lot of people who aren’t familiar with the scanner code.” 

原创文章,作者:MUNCNSTU,未经许可禁止转载。获得转载许可后,请注明出处:https://muncnstu.com/sharing/special-code-for-canadian-retailers/

(0)
上一篇 2017年2月21日 下午9:18
下一篇 2017年2月28日 下午3:54

相关推荐

  • 慎去Jump+购买苹果产品

    St. John’s有一家叫Jump+的苹果授权零售商,由于在Avalon Mall比较便利,有的朋友会选择在那儿购买苹果产品。今天,有同学分享了购买Airpods退货被拒的经历。经查,Jump+的退货政策确实有这条规定。 此番爆料引来不少对Jump+的吐槽,这里摘录如下: “十五天内退电脑要收取Restocking Fee” “我上次手机连不上…

    2018年11月25日
    0
  • Public Mobile手机套餐计划快速开户/开台指南【可代买充值券】

    目前本站提供以下服务 请通过邮箱support[at]muncnstu.com或者微信muncnstu联系我们。 概述 虽然有文章介绍过Public Mobile这家low budget Canadian carrier,但是有网友反映还是不够精炼。所以这里写一篇Step 1-2-3,帮助大家快速上手Public Mobile。首先还是提一下,Public …

    2019年3月15日
    0
  • 学生账户的Email Transfer (e-Transfer)收费情况

    以下是截止目前五大银行在学生账户上的etransfer收费情况: RBC不限笔数免费,撤回不收费 BMO不限笔数免费,当日撤回不收费,超过当日收$5 CIBC不限笔数免费,撤回一笔收$3.5 Scotiabank每月前两笔免费 TD不限笔数免费,撤回一笔收$5 所以总结起来,还是RBC的e-transfer最友好。 如果你还不懂etransfer的妙处和用法…

    2017年3月1日
    0
  • AmEx SimplyCash Preferred还是一张好卡

    【更新】AmEx SimplyCash Preferred年费上调为$99(此前$79),前半年5%最多得$300(此前$400),之后2% unlimited(此前10W以内1.5%以外1.25%)。 有朋友说,哎,MBNA Rewards World Elite MasterCard全部返2%年费才$89(更新:这卡没了),Scotiabank/CIBC…

    2017年4月11日
    0