商品标错价,店家要负责

你有没有这样的经历:在货架上看到一样商品的标价和结账时不一致,最后多花了钱,感觉血亏一笔?其实,早在2002年,政府部门Competition Bureau就出台了Scanner Price Accuracy Voluntary Code。简言之,要求店家对标错价的商品1)实价不超过$10的,白送;2)实价超过$10的,减$10出售。当你在实体零售店发现标错价的情况时,应第一时间与store manager交涉,捍卫自身权益。

原文:http://www.cbc.ca/news/canada/nova-scotia/scanner-sale-price-errors-1.3994752?cmp=rss

Have you ever bought an item on sale, only to get to the checkout and be charged the full price?

Depending on the store and the cost of the item, you could be entitled to get it free under the Scanner Price Accuracy Voluntary Code.

The code was implemented in 2002, when bar code scanning was introduced in response to consumer concern over wrong charges. It’s endorsed by the Competition Bureau, and was put in place through the joint efforts of retail associations and the Retail Council of Canada, which manages it.

Under the code, which applies in participating stores, if the scanned price of an item is higher than the price shown on the shelf or advertised by the store, for instance, the customer is entitled to receive any item $10 or less for free. Anyone with an item costing more than $10 would get a discount of $10 off the sale price.

The code does not apply to individually ticketed items and is in place only at participating stores.

And be aware that not all stores using the code may automatically give you the item free, so you may have to remind cashiers.

Consumer awareness ‘fairly low’

The Retail Council of Canada acknowledges not everyone knows about the code.

“I think consumer awareness is fairly low,” Greg Wilson told CBC News in a phone interview, adding often, store employees pick up the discrepancy.

“My experience is if you go and speak to employees in fairly large grocery stores, that awareness is very high,” he said. “In fact, often the code is applied by the person manning the sales point with or without consumer knowledge. What will happen is the item will scan incorrectly, and the staff member will notice it and apply the code at that point.”

Many major retailers honour code

Wilson said a small number of merchants across the country subscribe to the code, but they are fairly large merchants, so represent a large percentage of the transactions.

Seven thousand stores in Canada. except in Quebec, have committed to adhering to the code. Quebec stores comply with a similar code under its Consumer Protection Act. The stores include Walmart, Shoppers Drug Mart, Lawtons, Costco, Toys “R” Us, Sobeys and Loblaws.

The full list of stores can found on the retail council’s website.

Fine print

If you buy five incorrectly priced items, the store is only required to provide one free, but must charge the sale price for the others.

Anyone not satisfied with a cashier’s decision regarding application of the code at a participating store should first speak to the store manager or supervisor, and if you aren’t satisfied then, you may register a complaint with the Scanner Price Accuracy Committee (1-866-499-4599).

Wilson said the number of complaints and valid complaints has dropped over the years.

“Ninety-two per cent of calls are not valid scanner code complaints,” he said. “That tells me there are a lot of people who aren’t familiar with the scanner code.” 

原创文章,作者:MUNCNSTU,未经许可禁止转载。获得转载许可后,请注明出处:https://muncnstu.com/sharing/special-code-for-canadian-retailers/

(0)
上一篇 2017年2月21日 下午9:18
下一篇 2017年2月28日 下午3:54

相关推荐

  • GigSky,支持eSim的国际漫游方案

    感谢匿名网友供稿 前一阵去欧洲旅行,因为使用的欧洲SIM卡在瑞士无服务,所以探索了一下GigSky的漫游服务。碰巧不久前GigSky针对iPhone XS更新了eSim功能,所以全程在手机上就可以操作,包括购买漫游计划和激活eSim。 注册GigSky 下载GigSky app,注册邮箱密码。 欢迎使用本站的邀请码TOFE100,可以拿到US$5的注册奖励。…

    2018年12月13日
    0
  • 中国工商银行(加拿大)开户经历

    来自读者投稿 很早就听说从国内的工行汇款到加拿大工行非常方便快捷,并且从手机app上操作汇款可以免去国内那头的手续费,工行加拿大这头收$15 CAD。(听说中行加拿大只要$10 CAD,但自己在国内没有中行户头,所以就算了)之前自己也做了一些功课,了解到两个基本事实:1.账户月服务费$4,但只要存够$1000即可免去;2.用Pre-authorized De…

    2019年4月6日
    1
  • 让各类播放器正确显示mp3的专辑信息

    平时只要有下载音乐,特别是在海外的朋友一定会遇到这样苦恼——中文的歌曲信息在播放器中(手机、随身播放器、车载系统)显示为乱码。 要想解决这一问题,首先要了解ID3标签。 什么是ID3标签 ID3,一般是位于一个mp3文件的开头或末尾的若干字节内,附加了关于该mp3的歌手,标题,专辑名称,年代,风格等信息,该信息就被称为ID3信息,ID3信息分为两个版本,v1…

    2017年11月3日
    0
  • 免费看自己的加拿大信用报告和分数

    小编之前在《什么是信用以及如何养好信用》一文中有介绍过,一些需要验证信用的服务产品,商家会通过调取第三方信用机构的量化记录——信用分,来决定是否向你提供服务。加拿大两家主要的信用机构是Equifax和Transunion。他们向普通用户推出了信用查询产品,每月的订阅费是$16左右。毫无疑问,对学生群体甚至大部分普通人来说,这笔钱是绝对没有必要花的。一年下来也…

    2016年11月18日
    1